KM61 Customer Assurance

KM61.com is dedicated to providing you the best surfing gear with the best services anywhere. Our website offers hundreds of products by surfing's most popular manufacturers. Everything we sell comes with a full manufacturers' warranty. When you shop with us, your satisfaction is guaranteed. See below for more details.

  • Return Policy
    KM61 offers a generous 60/120-day Satisfaction Guarantee on all of our merchandise.
    • If it is within 60 days and the items are in new condition with original packaging, there is a 100% credit or refund on any item.
    • If it is within 60 days and the items are used or not returned with original packaging, it's not a problem, we will e-mail to you gift certificate for 75% that can be used to purchase any product we sell on the KM61.com website.
    • If it is between 60 - 120 days and the items are in new condition, we will e-mail to you gift certificate for 100% that can be used to purchase any product we sell on the KM61.com website.
    • A Return Merchandise Authorization (RMA) is never required.
    • For more details, see the KM61 Returns Form.
  • Full Warranties - KM61.com is an authorized dealer for ALL products sold, and ALL products ordered come with a full manufacturer's warranty.
  • Security & Privacy - Your credit card number and other personal data will be treated with the highest standards of safety, security features, and confidentiality. Orders placed on this site are encrypted using SSL technology, so rest assured that your transactions are protected. Read our security and privacy details here.
  • Order Status - You can check the status of all orders placed through KM61 by visiting our order tracking page.
  • Talk to Live People - Any questions? Feel free to call us at 1-888-TRY-KM61 (1-888-879-5661)
  • All Major Surf Brands - Shop by Brand for Billabong, Body Glove, Quicksilver, O'Neill, Rip Curl, Roxy, Hyperflex, and more.
  • Big Size Selection - KM61 offers a huge size selection so you can find the perfect fit. Just select your size from the dropdown on any product page.
  • Same day shipping for in-stock items - In-stock items ship the same day Monday through Friday, and even Saturday for express shipments.

Visit our main resources page for more information about KM61.com.